BALANCED SCORECARD
AUDIENCE
This One Day workshop is designed for managers/ supervisors who need a clear strategy and plan to link the company’s financial objectives to its performance variables that can be measured.
ACHIEVABLES
Balanced Scorecard is a management system that
enables organizations to clarify their vision and strategy and translate them
into action. It provides feedback around both the internal business processes
and external outcomes in order to continuously improve strategic performance
and results.
OUTLINE
What are the traditional financial measures?
How do these traditional measures tie in with long- term capabilities and customer relations for future success?
The view of the organization from 4 perspectives –
o Learning and growth perspective
o Business process perspective
o Customer perspective
o Financial Perspective