• Home
  • SERVICES
    • RESTAURANT MANAGEMENT
    • RESTAURANT CONCEPT CREATION
    • HOSPITALITY RECRUITMENT
    • FOOD PHOTOGRAPHY
    • TRAINING >
      • Soft Skills Training
      • Public Workshops
    • DIGITAL MARKETING
  • PRODUCTS
    • MY MENU
    • KIWIFLO
    • CITYMYWAY
  • About
    • Contact
    • Testimonials
  • Home
  • SERVICES
    • RESTAURANT MANAGEMENT
    • RESTAURANT CONCEPT CREATION
    • HOSPITALITY RECRUITMENT
    • FOOD PHOTOGRAPHY
    • TRAINING >
      • Soft Skills Training
      • Public Workshops
    • DIGITAL MARKETING
  • PRODUCTS
    • MY MENU
    • KIWIFLO
    • CITYMYWAY
  • About
    • Contact
    • Testimonials
  QSIME
  • Home
  • SERVICES
    • RESTAURANT MANAGEMENT
    • RESTAURANT CONCEPT CREATION
    • HOSPITALITY RECRUITMENT
    • FOOD PHOTOGRAPHY
    • TRAINING >
      • Soft Skills Training
      • Public Workshops
    • DIGITAL MARKETING
  • PRODUCTS
    • MY MENU
    • KIWIFLO
    • CITYMYWAY
  • About
    • Contact
    • Testimonials

ABC's of managerial Skills


AUDIENCE

This workshop is for those people who are new managers or who are interested in a supervisory position, as well as those who are lead hands or part-time supervisors without a great deal of authority.

ACHIEVABLES

This workshop is designed to help participants overcome many of the managerial problems they will encounter in their first few weeks as a boss. Dealing with the many problems a new supervisor encounters isn’t easy but it doesn’t have to lead to discouragement.

OUTLINE
Making the Transition           
  • How Will My Role Change?    
  • Questions Supervisors Have   

Responsibilities of a Supervisor        

Setting Goals


Planning         
  • How Can Planning Help Me? 
  • The Six Steps to Planning       
  • The Next Steps           
  • Types of Tasks            

Communication         
  • The Communication Funnel   
  • Listening                                 
  • Asking Questions        
  • Probing            
  • Paraphrasing   
  • Non-Verbal Messages            

Giving Feedback        

Ask for What You Want         

Providing Instruction  

Orders, Requests, and Suggestions  

Managing Conflict     
  • The Conflict Resolution Process                     
  • Seven Steps to Ironing Things Out     

Dealing with Difficult Employees
  • The Hostile Employee
  • The Chronic Complainer
  • The Lazy Employee
  • The Over-Dependent Employee

Dealing with Others  

The Reciprocal Quality of Relationships       
  • The People Network   
  • The Negative Spiral    

    CONTACT US FOR MoRE INFORMATION 

    With country code please
Submit

Services

Restaurant Management
Restaurant Concept Creation
Hospitality Recruitment 
Food Photography 

Company

About Us
Testimonials

Support

​​​Contact Us
Press
© COPYRIGHT 2015. ALL RIGHTS RESERVED.